FAQs Where is the Ball located? The Ball will be at the Hyatt Regency at the Convention Center Downtown Denver. CLICK HERE for directions. Where can I purchase tickets? Please visit our ticket link in the navigation bar above. If I purchased reserved seating, does everyone in my party need a ticket? We have a VIP manager that will be reaching out to everyone who purchased VIP seating to get names and to give you the appropriate check in info 2 weeks before the Ball. This will ensure a smooth arrival for everyone in your party. My VIP party would like to be seated with another VIP party. Is this possible? This is not a problem. We have a VIP manager that will be reaching out to everyone who purchased VIP seating to get names and to give everyone the appropriate check-in info 2 weeks before the Ball. During this time, please let our manager know who you would like to sit with and we will accommodate you. Will there be a place to sit if I bought general admission tickets? Yes. We will have plenty of seating in our dining area for dinner and to rest in between dancing and enjoying the activities throughout the event, on a first come first serve basis. These seats are to eat or rest only, they cannot be reserved and are not meant to sit at throughout the event. If you require a seat throughout the event, we recommend reserved seating. ****Senior seating- we will have a section of chairs by the stage for seniors over 65 on a first come first serve basis. There will also be room here for handicap seating. If I purchased Early Bird Tickets, where/when do I pick up my merch? Early Bird merch can be picked up at anytime during the event at the merch booth. Please see your map/schedule that you will receive at check in for exact location. Can I get a refund for my ticket? Refund Policy: Tickets are non-refundable. All sales are final and the event is rain, snow or shine. We do not offer refunds due to scheduling conflicts, illness, or other personal issues (under any circumstances). The value of an unused GA ticket can be applied to the summer or winter event the following year — just email us at firstname.lastname@example.org when tickets go on sale and we will look up your order and if they were unused we’ll send you new tickets. You do not need to do anything now. *This must be done at least 1 month before the event you’d like to transfer to–requests less than 1 month out will not be accepted. VIP tickets can be transferred as well, however, you must let us know at least 1 week prior to the event you purchased tickets for so that we can cancel your catering order. Please email email@example.com to set this up. VIP transfer requests after 1 week prior to the event will not be accepted. To transfer your ticket to another person click here What food do you serve? Can you accommodate special dietary concerns? We will have vegetarian, vegan and gluten free choices. If you have other special dietary restrictions, please email us at firstname.lastname@example.org and we will look into this for you. Menu is here. Is there lodging available for the event? Yes! Visit our Official Hotel Page HERE! Is there parking at the event? Yes. CLICK HERE for more information. Is dressing 1940s mandatory? If you or your guests are new to the 1940s Ball, this is a themed party celebrating the 1940s and 50s swing era. There is a dress code for this event in keeping with the theme, the historic sets and automobiles. Please visit: https://1940sball.org/1940sball/1940s_christmas_ball/40s-shops/ for ideas and recommendations in the “Dressing 1940s” section. Actual vintage dress is best, however if you cannot find period attire to wear, women can wear a modern dress that is cut like those from the era with vintage accents such as vintage jewelry, gloves and/or a flower in their hair and men can wear a modern suit that looks similar to those of the era with accents like a fedora, suspenders or a bow tie. ****Please wear shoes you are comfortable standing and moving in for 3+ hours. Are there special accommodations for the handicapped? The entire event is handicap accessible, we also offer handicap parking and a section by the stage for viewing. Are children allowed at the event? Children 12 years of age and under are not permitted at the event. We apologize for any inconvenience.